Accessibility Statement

As the operator of this online store, we are committed to making our website accessible in accordance with the provisions of the Accessibility Enhancement Act (BFSG) for the implementation of Directive (EU) 2019/882. This accessibility statement applies to the website and the entire ordering and checkout process of our online store.

Status of Compliance with Requirements

This online store is fully compliant with the requirements of the Accessibility Enhancement Act as well as the criteria of the Web Content Accessibility Guidelines (WCAG) 2.1 at Conformity Level AA.

To ensure a high level of accessibility, we have implemented the following measures and features, among others:

• Keyboard navigation: The entire website and all steps of the ordering process can be navigated fully and without restrictions using the keyboard.
• Screen reader compatibility: Visual elements and images are accompanied by descriptive alternative text (alt tags). Forms and input fields in the checkout process are labeled semantically correctly to be optimally recognized by screen readers.
• Contrast and scaling: The color contrasts between text and backgrounds meet legal requirements. Content can be enlarged via the browser without text loss or layout shifts.
• Intuitive Navigation & Error Messages: The menu navigation is logically structured. If errors occur during data entry in the ordering process, they are clearly communicated and are readable by assistive technologies.

Feedback and Contact

If you notice any issues with the accessibility of our online store or have questions regarding accessibility, please feel free to contact us at any time.
We strive to address your feedback as quickly as possible and remove any existing barriers.

You can reach us at:

• Email: kundenservice@koch-chemie.com
• Phone: +49-23 03-9 8670567
• Contact form: Go to contact form

Operator of THE FINISHER

Koch-Chemie GmbH
Einsteinstr. 42
D-59423 Unna
Represented by:

Christian A. Mähler, Vincent Pheby

Competent market surveillance authority

Inquiries or reports may be directed to the following contact:
State Market Surveillance Agency for the Accessibility of Products and Services – Public-Law Institution (MLBF AöR)
Carl-Miller-Str. 6
39112 Magdeburg
Phone: +49 391 28 92 30 23
Email: kontakt@mlbf-barrierefrei.de 

Preparation of this accessibility statement

This statement was updated on May 8, 2026. The level of accessibility is regularly monitored and ensured through automated tests and manual reviews.