Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise the right to cancel, you must inform us (Koch-Chemie GmbH, Einsteinstraße 42, D-59423 Unna, Deutschland, contact@thefinisher.com, Phone: +49 2303 986 70567) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us).We will refund all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods, which can normally be returned by post. For the return of goods that cannot be returned normally by post due to their nature (possibly hazardous goods), the costs are estimated at a maximum of around 20.00 EUR.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

End of the withdrawal policy

Legal exclusion of the right of withdrawal:

The above right of revocation does not exist according to § 312g para. 2 BGB among other things

• for contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer

and also not

• for contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

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Sample withdrawal form

(If you wish to cancel the contract, please complete this form and return it to us).

To Koch-Chemie GmbH, Einsteinstr. 42, D-59423 Unna, Telephone no.: +49-23 03-9 86 70-567,
E-mail address: contact@thefinisher.com

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*).

• Goods (*)/ service (*):
• Ordered on (*)/ received on (*):
• Name of the consumer(s):
• Address of the consumer(s):
• Signature of the consumer(s) (only for notification on paper)
• Date:

(*) Delete as appropriate.